Effective Date: January 1, 2025
Company Name: Star Freight Systems
Website: www.starfreightsys.com

Star Freight Systems ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.starfreightsys.com (the "Site") or engage with us through our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our Site, interact with us, or use our services:

• Personal Information: Information that identifies you, such as your name, email address, phone number, billing address, and other contact details.
• Usage Data: Information about how you access and use the Site, such as your IP address, browser type, pages visited, and time spent on the Site.
• SMS Information: If you opt in to receive SMS messages, we collect your phone number for communication purposes, including appointment reminders, billing inquiries, and other related messages.

2. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our services.
• Communicate with you, including responding to inquiries and providing customer support.
• Process transactions and manage billing.
• Send SMS messages (with your consent) regarding appointments, billing, promotions, or other updates.
• Send promotional offers or marketing communications (only with your consent).
• Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors or service providers who help us operate our business (e.g., payment processors, SMS service providers). These parties are contractually obligated to protect your information.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and interests.
• SMS Consent: Phone numbers collected for SMS communications will never be shared with third parties for marketing purposes.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to and correction of your personal information that we have on file.
• Opt-Out of SMS: You can opt-out of receiving SMS communications at any time by replying "STOP" to any SMS message you receive.
• Opt-Out of Marketing: You can opt out of receiving promotional emails or other marketing communications by following the unsubscribe instructions included in our communications or by contacting us directly.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot ensure its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us analyze website traffic, personalize content, and improve the functionality of our Site. You can control cookie settings through your browser, but please note that disabling cookies may affect certain features of the Site.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Star Freight Systems
5757 Kopetsky drive suite e Indianapolis in 46217
Email: dhillon@starfreightsys.com
Phone: +1 (412) 214-0308

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SMS Communication and Consent

When you provide us with your phone number and opt-in to receive SMS communications, you agree to receive text messages from Star Freight Systems for purposes such as appointment reminders, billing inquiries, and other communications related to our services. You may opt-out of receiving SMS messages at any time by replying "STOP" to any message. Standard message and data rates may apply.

Opt-In Method

You may opt-in to receive SMS messages from Star Freight Systems Inc in the following ways:

• By submitting an online form